Image of Alpinist on Mount McKinley in Alaska
The Sangre de Cristo Mountaineering School "Satisfaction Guarantee"
There is a reason that the Sangre de Cristo Mountaineering School is the only guide service in America, confident enough of our entire staff and daily service to guarantee your satisfaction.
You can rest assured that you will receive top quality Service, Attention and Instruction every step of the way, from personal, sensitive office help, to individual attention and outstanding instruction and companionship while climbing with us here at the Sangre de Cristo Mountaineering School.
There is no way we could offer you this satisfaction guarantee if we did not provide quality service, all day, everyday, to you and to everyone who climbs with us here at SMS. The Sangre de Cristo Mountaineering School is continually looking for ways to improve its service and as a result, SMS is a true leader in providing consistent top quality service to everyone.
SMS will guarantee:
If you take any Course, Climb, or Expedition with SMS and are not satisfied with the quality of Service, Attention and Instruction your received, SMS will:
SMS will do it's best, however, WE CAN NOT GUARANTEE:
Note: ½ the cost of all expeditions goes to ground travel expenses. Therefore, a charge of ½ the cost of an expedition will be applied to any expedition rescheduled to meet our satisfaction guarantee.
Questions? Comments? E-mail
the SMS staff. We Love to get letters!